How Small Businesses benefit.

Here’s how some of our most impactful features translate to tangible benefits for your small business.

Predictable Monthly Costs

Transparent pricing keeps budgets stable and removes surprise fees. Scale services up or down as needs change without re-platforming or hidden add-ons.

Easy Setup & Onboarding

We configure call flows, numbers, and devices so you’re live fast with minimal disruption. Guided training helps your team adopt quickly and use features that actually matter.

Professional Image, Day One

Auto-attendants, custom greetings, and smart routing present a polished, always-on presence—so a lean team can look and sound enterprise-ready from the first call.

Local, Responsive Support

Get direct access to engineers who know your environment. We resolve issues quickly and provide proactive guidance before small hiccups become business interruptions.

Work From Anywhere

Call, message, and meet on desktop or mobile with secure access from any location. Keep your team reachable and productive without tying people to a desk.

Powerful features make instant impacts.

Connect with Customers on Their Terms

With mobile apps, never miss a call and respond to inquiries quickly from anywhere. SMS/MMS lets you text customers reminders, updates and promotions. Click-to-Dial enables calls directly from CRM with a single click. WebRTC lets customers connect with you through video calls right from your website, improving accessibility and customer service.

Features
  • Mobile Apps – iOS & Android
  • SMS/MMS
  • Click-to-Dial
  • WebRTC

Boost Team Collaboration

Hold virtual meetings with your team or clients, no matter where they are located with video conferencing features for small businesses. Chat instantly with colleagues, share files, and collaborate in real time with Team Chat. Where applicable, Microsoft Teams/Cisco Webex integrate seamlessly with your phone system for a unified communications experience.

Features
  • Video Conferencing
  • Team Chat
  • Microsoft Teams/Cisco Webex Integration

Present a Professional Image

Greet callers with an Auto Attendant that offers a professional welcome message, and routes them to where they need to go. Custom Hold Music helps create an intentional, positive impression with personalized music or messages. Manage calls efficiently and ensure callers are always connected to the right person with Call Park, Retrieve, and Transfer features.

Features
  • Auto Attendant
  • Custom Music on Hold
  • Call Park, Retrieve, Transfer

Work Smarter, Not Harder

Answering Rules let you set up custom flows around forwarding calls, sending calls to voicemail, or playing specific messages based on time of day or caller ID. Simultaneous Ring helps you never miss a call by routing calls to multiple devices (desk, mobile, softphone, etc.) Voicemail to email helps you access and manage email easily by receiving them directly in your inbox.

Features
  • Answering Rules
  • Simultaneous Ring
  • Voicemail to Email

Safeguard Your Business

Protect your phone system with strong passwords and security messages with our Secure Passwords and Logins features. Protect your business from fraud with Call Limits and Dial Permissions that let you control phone usage and prevent unauthorized calls. Encryption features make sure business calls remain confidential and secure.

Features
  • Secure Passwords and Login
  • Call Limits and Dial Permissions
  • Encrypted Calls

Additional products for your small business.

Here are a few specific products that make a robust, efficient, comprehensive communication system for small businesses.

Contact Center Solutions

Small businesses can benefit from cloud-based systems that can manage customer interactions across different channels without needing the hardware of a traditional contact center.

Connectivity

Growing businesses need seamless service, which is why we offer Connectivity solutions designed around stable, reliable internet and network connections, so whether you’re making a call or accessing cloud-based applications, you’re covered.

Managed Services

Managed Service models provide clients with the ability to outsource certain communications tasks and feature administration, unburdening themselves of the need for in-house teams, expertise, or maintenance.

SIP Trunking

SIP Trunking can connect small businesses’ traditional phone systems to the internet, giving you added communications features that innovate and elevate customer service capabilities.